Buffalo Wild Wings Survey Guide

Buffalo Wild Wings offers all its customers the chance to offer honest feedback on their latest experience with the casual dining restaurant. To do so, you can fill in the Buffalo Wild Wings survey at www.bwwlistens.com.

The BWW Listens survey is one of the easiest ways to make your opinion heard. Read our guide to find out more about the BWW survey requirements, completion steps and possible rewards.

Buffalo Wild Wings Survey Rewards

Previously, the Buffalo Wild Wings survey offered a reward to all survey participants. The reward consisted of either Buffalo Wild Wings coupons or gift cards. The value of the prize would change from time to time.

Right now, Buffalo Wild Wings offers a $5 off survey coupon code upon survey completion which you can redeem at any of its locations within 30 days. The coupon code takes $5 off of your next $25 BWW order, it can be added to your BWW gift card balance, or used to claim 5 free wings.

But survey prizes may vary from time to time. You can usually check for yourself to see if the survey comes with a prize. Your Buffalo Wild Wings receipt comes with a survey code. On the receipt, they should also mention the current survey reward(s).

Buffalo Wild Wings Survey Requirements

Main survey requirements:

  • Survey is open only to U.S. residents;
  • Participants must be at least 18 years old (depending on the legal age of majority in their state of residence);
  • You’ll need a valid receipt to take the survey, no older than two days
  • Claim your prize within 30 days of survey completion.

To access and complete the BWW Listens survey you will need a recent Buffalo Wild Wings receipt with a survey invitation code. You are allowed to complete the survey within 48 hours of receiving the code. The BWW survey code is 16 digits long.

buffalo wild wings survey step screenshot
Buffalo Wild Wings survey step, asking the user some personal questions.

Buffalo Wild Wings Survey: How to Complete It, Steps and Tips

Below are the steps you need to follow to take the Buffalo Wild Wings survey.

  1. Go to the Buffalo Wild Wings survey platform at www.bwwlistens.com.
  2. Type in the survey code printed on your receipt. The survey code is 16-digits long. Do not type any spaces or dashes in the field. Fill in just the digits as one long line of numbers.
  3. Next, you will have to mention a couple of details about the Buffalo Wild Wings location you visited. This will allow the company to identify the Buffalo Wild Wings restaurant you are referring to.
  4. Answer the Buffalo Wild Wings survey questions. You will have to rate the quality of the Buffalo Wild Wings menu, Buffalo Wild Wings customer service, and answer other questions about your experience at the restaurant.
  5. Complete the survey by mentioning a couple of details about yourself.

Buffalo Wild Wings Survey Troubleshooting

If you experience any trouble with the Buffalo Wild Wings survey, there are a couple of things you can check. First, if you notice the survey page is not loading properly, make sure you have cookies and JavaScript enable and up to date.

The www.bwwlistens.com website will likely display errors without cookies.

If you receive an error message when trying to enter the survey access code, it might be a sign your survey code has expired. Check the date and hour on your receipt to see if that’s the case.

For any other issues with the www.bwwwlistens.com platform, contact the survey support team. The BWW survey is offered by the InMoment platform. Their phone number is 1-800-467-0047.

You can also contact them via email, at [email protected]. You can find their contact details at the bwwlistens.com survey page as well.

Useful Information & Links

For more information about the Buffalo Wild Wings menu and offers, visit the main Buffalo Wild Wings website, www.buffalowildwings.com. Consult the FAQ page for further details about the Buffalo Wild Wings survey and Buffalo Wild Wings menu.

If you need to get in touch with a Buffalo Wild Wings customer service representative, you can find their contact details on the buffalowildwings.com website.

You can complete the form in the Contact Us section to ask a question or leave quick feedback.  Or you can get in touch on social media. You can connect with them on Facebook or Twitter.

Get More Survey Coupon Codes!

Buffalo Wild Wings is not the only company that rewards its loyal customers taking its customer feedback survey with discounted or free food. You can check out our previous guides to more restaurant customer feedback surveys and claim your free food and/or drinks.

Here’s a list of other U.S. restaurants offering free coupons upon taking their guest feedback surveys:

Panda Express

Burger King



Ruby Tuesday


Del Taco

4 thoughts on “Buffalo Wild Wings Survey Guide”

  1. Our experience tonight was very disappointing! We waited over an hour for our food, our selections were out and we were not compensated properly for the extreme wait or incorrect food. Our waiter tried to hard, forced items on people, overly affectionate. Unfortunately I don’t see a return visit in my future. I understand being busy, but tonight was unacceptable.

  2. We visited your Carmel Indiana location on Sept 15, 2018. We very disappointed in our service. We waited almost a half hour to be noticed and then another hour and a half for our food. When our food finally came out, my wings were cold.

    The chaos around us was ridiculous. Everyone was complaining and no one had answers. People had told us in the parking lot not to go in because it was so bad. We didn’t listen unfortunately. I wanted to see my favorite football team.

    Our server Sara was great. She had the entire bar by herself and never once complained about poor management or why she was put in this position. There were some servers who were overwhelmed and was screaming at management. Sara kept her cool and never lost it. There was a point when one of her tables was complaining to management. I saw the manager yelling at her. Whatever was going on that day, she was trying to make the best of it.

    I ended up tipping her 20 dollars on a 30 dollar bill because of how she was treated by management (poor staffing) and the stress she endured that day. Here’s my problem: that is NOT ‘my job. It’s not my job as a customer to compensate employees for poor management. What really upsets me., is the manager knew I waited an hour and a half for food, knew my food was cold, knew I shouldn’t have paid for anything and yet I didn’t even get an apology. As if, hey! This is an every day Saturday.

    I rarely get weekends off to enjoy football, and Buffalo Wild Wings ruined that experience for me.

    • That was very kind of you, we’re positive your server appreciated your gesture. You should definitely contact Buffalo Wild Wings customer service with this issue!

  3. I just want to say I went to the Bww in Staten Island and the service for the bartender (Sarah ) was just amazing on the other hand the service from a manager was just terrible I didn’t even see a manager walk around to greet or ask how everything was .


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