MyChickFilAVisit Chick-fil-A Survey Guide

In this guide, we will offer a simple walkthrough of the Chick-fil-A customer experience survey at Through this survey, all Chick-fil-A customers can leave a feedback.

In addition to contributing to the improvement of Chick-fil-A restaurants’ services and products, customers will also receive a Chick-fil-A coupon after completing the survey.

We will explain how to obtain and redeem the coupon as well while mentioning the basic MyChickFilAVisit survey requirements.


Chick-fil-A Survey Rewards

As previously mentioned, Chick-fil-A customers who fill in the survey at will receive a Chick-fil-A coupon. The coupon comes as a code which will appear on screen after filling in the answers to survey questions.

To redeem your Chick-fil-A coupon, you must write the code on your receipt. Look for a specially designated area on the Chick-fil-A receipt to fill in the coupon code. Once your have written down the coupon code on your receipt, you can bring it with to any Chick-fil-A location to redeem it.

Mycfavisit survey validation code written on Chick-A-Fill-A receipt

The Chick-fil-A coupon value should be printed on your receipt. Offers may change from time to time. They are generally either discounts or free Chick-fil-A menu items.

Chick-fil-A Survey Requirements

To complete the MyChickFilAVisit survey you will need a recent Chick-fil-A receipt with a serial code and a survey invitation. The serial code will grant you access to the MyChickFilAVisit questionnaire.

You will also need the physical receipt to write down the Chick-fil-A coupon code and redeem it.

Bear in mind that the survey can only be accessed at This means you will also need a computer and internet connection.

MyChickFilAVisit chick-fil-a survey site screenshot
This photo shows how the Chick Fil A survey page looks like.

Chick-fil-A Survey: How to Complete It, Steps and Tips

If you meet all the requirements and you are interested in the rewards, you can now start with the Chick-fil-A survey. Please note that this will not give you direct access to Chick Fil A customer service. For this, please use the information we have provided at the end of our Chick-fil-A Survey guide.

If you are ready to begin, follow these steps:

  1. Visit the web survey page, (the MyChickFilAVisit website address may change, so consult your receipt for the current the address).
  2. You can select the survey language before starting the questionnaire. Your options are English and Spanish.
  3. Begin the Chick-fil-A survey by entering the serial number from your receipt. It should be clearly printed on it and it should contain five sets of digits.
  4. Press the Start button.
  5. Start answering all of the questions as they appear on your screen. Questions will be related mostly to your recent experience at a Chick-fil-A restaurant and the items you purchased.
  6. When you reach the end of the Chick-fil-A survey, you will get a validation code. Write down the code on the original receipt before closing the website. After you close the website, you might not be able to recover your survey coupon code.

Chick-fil-A Useful Links & Information

To browse through the Chick Fil A menu items, look up a Chick Fil A recipe or find a location in your neighborhood, please visit the restaurant’s official website at

You can also order food online, browse the kids and family section or even check out the company info and careers page if you want to work at Chick Fil A sometime.

For any common issues, you can consult the Frequently Asked Questions list available in the Contact and Support page. If you want to get in touch with customer service personally, you can use the online contact form provided here:

As an alternative, you can call Chick-fil-A customer service at 1-866-CFA-2040 or write them a letter at:

Chick-fil-A CARES

P.O. Box 725489

Atlanta, GA 31139 – 9923

19 thoughts on “MyChickFilAVisit Chick-fil-A Survey Guide”

  1. I was never into coupons, discounts and stuff like that even though I’ve been eating at chick-fil-a for quite a long time. One day a friend of mine told me about some discounts and advised me to visit this page so I can find out how to complete the survey for a free menu item. Thank you for sharing these little tips with us, you’re doing a great job!

  2. I completed the survey and made an error in the email address but it would not allow me to go back and correct. It would be nice to get the code since I did the survey.

    • Have you tried contacting their customer service department? They might be able to help. At any rate, you can take the survey again, later on, using a new survey code.

  3. I got a receipt that gave me the opportunity to do a survey. I never received an e-mail for the free sandwich. I actually received two receipts. I got an e-mail for one, but not the other. I was going to do it again, but it won’ let me do the survey. What can I do? The serial number is 9720104-01954-1844-0731-73.

    • There may be a limit to the number of surveys you can take within a given period of time. In this case, there’s much you can do but wait until you can take the survey again.

  4. I went to the Chick Fil A restaurant in Round Rock Texas (#00952) at approximately 6:19 pm this evening. (Order #5180330) The outside lights of the restaurant were not on. Sunset for today (January 3, 2018) in Round Rock/Austin, Texas was at approximately 5:37 pm. The parking lot was jet black. There was a lot of vehicle traffic in the parking lot. I went inside the restaurant and asked the cashier if the outside lighting could be turned on. Yes, I did remind him twice. You need to be sure the outside lighting of the restaurant is on when it is DARK. I will not go to this restaurant again when the sun has set and there is no outside lighting in the parking area. Yes, the outside lighting did come on after I made note of it.
    Also, when I went to a table, it was dirty and had not been cleaned. There were crumbs and it was apparent it had not been cleaned by your staff. This is not up to Chick Fil A standards.
    I am really disappointed with this visit at Chick Fil A.

  5. I received a Free offer for a Chick-fil-A ChickenSandwich yesterday 01/20/2018. I have not received a survey for months so I did the survey and gave my Serial Number along with my email at the end it send it would send the code for the free sandwich to my email shortly. Hours late and It has never come. Can you see what the problem is by checking my email? Should I resend you the code because no free sandwich offer ever came so whats is the deal, so does this site even work or really give a free sandwich offer? Would appreciate you doing what the receipt says you will do!

    • You should contact Chick-fil-A customer service for this issue. You can use the contact information we mentioned at the end of the article.

  6. I love Chick-fil-A but I have to say I am going to stop the frequency of my breakfast five days a week at the orange city Florida store or any store for that matter. My usual is a sausage, egg and cheese biscuit and a medium coke for the cost of $ 4.84…. today for the same meal the cost is $4.99 that is a $.15 increase.. That is more than most people get in a pay increase in one year or several years of working at least in the Orange City Florida area. There for I am not going to be going to chick-fil-a for breakfast / Lunch / Dinner any more. Neither will my adult children. I feel there is no justification for that type of increase for the cost of food.

  7. I received a full receipt but there is no serial number to complete a survey. I have some very pointed comments I would like to give them, but can’t. Is there a way to d survey with all the identification numbers except serial number?

  8. I have tried putting in the serial number from my receipt from two different devices and I get a message saying the number is wrong before I can finish so I can’t start the survey. I’m disappointed ? that I cannot get my sandwich. You really need to keep your customers happy and keep problems with the survey from happening or what good is it to have the free offers?


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