Chuck E Cheese Survey Guide

In this Chuck E Cheese survey guide, you will find out everything you need to know about the Chuck E Cheese customer satisfaction survey, including rewards, requirements, Chuck E Cheese customer satisfaction survey questions and how to complete the, as well as general information about the company and links you might require in the process.

Chuck E Cheese Survey Rewards

Those who complete the Chuck E Cheese survey may join the Chuck E-Club. The invitation will be sent via email. Joining the Chuck E-Club you will get up to 30% off, best token offers on your first Chuck E Cheese coupons sheet, a rewards calendar with 10 free tokens, exclusive access to the Chuckie Story Book and other perks.

If you do not want to join the Chuck E-Club, you can opt out. However, you will not be able to take advantage of the exclusive Chuck E-Club discounts and offers.

Chuck E Cheese Survey Requirements

chuck e cheese client survey page screenshot
The start of the Chuck E Cheese client survey.

In order to complete the Chuck E Cheese survey, you need to be a customer of the restaurant and have your receipt from your order at hand. On your receipt, you will find a code on the second half, above the subtotal. Before the code, you will see this text: “We value your feedback! Please respond to 2 quick questions about your recent dining experience. Go to and enter your code below”.

You will also need to provide a few other pieces of personal information to offer your customer feedback. One of these is a valid email address so you can receive instructions on how to retrieve your rewards, so be careful that you introduce your personal data correctly so you can access your benefits.

There are no age restrictions for participating in the Chuck E Cheese feedback survey. However, parents or legal guardians should supervise children under the age of 13.

Chuck E Cheese Survey: How to Complete It, Steps and Tips

If you want to proceed with your Chuck E Cheese Client Survey, learn about how you can access the Chuck E Cheese customer survey sample questions and how to complete them below.

  1. Go to Chuck E Cheese survey page,
  2. Click on the “Survey” link. You can find it on the right of the page, towards the end of the second row of links
  3. Enter the survey code printed on your receipt
  4. Continue the Chuck survey by entering your contact details as follows: first name, last name, email address (twice) and phone number (optionally). Once again, make sure that you enter your email address correctly so you can receive your Chuckie Cheeses coupons.
  5. After you have double-checked your personal contact details, press the grey “Submit” button.
  6. The questions in the Chuck E Cheese feedback survey are all related to the Chuck E Cheese menu, Chuck E Cheese location you visited and, most importantly, Chuck E Cheese customer service.
  7. You will also have to mention how likely it is that you will recommend Chuck E Cheese restaurants to friends and family. You have to choose from a scale of 0 to 10, 0 being “not likely” and 10 being “very likely”.
  8. Depending on your answer, you will have to answer one of the following questions:
    • If you rated Chuck E Cheese services anywhere from 0 to 6, you will be asked to explain “How did we disappoint you and what can we do to fix it?”.
    • If you rated Chuk E Cheese services from 7 to 8, you will be asked to provide information on “What could we do to improve?”.
    • If you are very likely to recommend Chuck E Cheese to a close one (9 or 10 rating), you will be asked to describe “What did you like about your experience”? According to your feedback, select your rating and describe your experience, complaint or recommended improvements.chuck e cheese survey unsatisfied customer screenshot

      The question you would have to answer as an unsatisfied customer during the Chuck E Cheese client survey.

  9. You can check the box that reads “I give permission for my comments to be posted anonymously online”. This step is optional.
  10. When you are all done, press “Submit”.

Chuck E Cheese Useful Links and Resources

Chuck E Cheese Company Hours: Most Chuck E Cheese locations work between 11 am and 9 pm from Sunday to Thursday. On Friday, they are open between 11 am and 10 pm, and between 10 am to 10 pm on Saturday. To find the closest Chuck E Cheese to you, use their online locator here:

Chuck E Cheese Company Contact: You can get in touch with Chuck E Cheese through their online contact form:

Chuck E Cheese Company Phone Number

  • Guest Relations: 1-888-778-7193, available Monday to Sunday from 8 AM to 5 PM
  • Press Inquiries (Media Relations Only): 972-258-4223, or 214-627-8019 (evenings and weekends)
  • CEC Entertainment, Inc.:  972-258-8507

Chuck E Cheese Official Website:


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