Clarks Customer Survey Guide

Clarks clients are always encouraged to leave their feedback regarding a recent shopping experience at Clarks. If you would like to leave feedback, you can easily do so through the Clarks customer survey available at This guide provides information about the survey, such as survey requirements and steps, as well as general details about the questions of the Clarks survey.

Clarks Customer Survey Rewards

The Clarks customer survey is currently not offering any rewards for taking the survey.

Clarks Customer Survey Requirements

To take the Clarks customer survey, all you need is a computer and internet connection. Unlike other customer feedback surveys, the Clarks survey does not require a code, or other information to be accessed. You will need to provide some information regarding your purchase, such as the store number, time and date of your visit. However, this information is necessary only to identify the Clarks store you visited, so Clarks knows which store you are referring to when providing feedback. You can fill out the Clarks customer survey form without this information.

Clarks Customer Survey: How to Complete It, Steps and Tips

The Clarks customer survey is easy to complete, all you need is a bit of free time and your receipt from your last Clarks shopping experience. We recommend that you complete the Clarks customer survey on a desktop computer or a laptop that has a reliable connection to the internet. Once you are ready, follow each of these instructions:

  1. Visit the website
  2. Enter the information referring to your visit at the store. While you can still take the survey without entering this information, without it, Clarks managers will not be able to know which store you are referring to. The information you will need to enter are the date of your visit (which you select from the table), the time you visited the Clarks store (there are three timeframes to choose from) and, lastly, the Clarks store number, which you can find on your receipt.clarks customer survey page screenshot
  3. Next, you will have to fill out your answers. The Clarks customer survey at features questions related to all possible experiences in the store, including purchasing items, returning items or just browsing, without purchasing. You can fill out the answers related only to your experience, and leave the others blank.
  4. You will also have to rate Clarks customer service, store atmosphere and products. For these questions in which you will have to rate your level of satisfaction, you will have to choose from a series of emoticons. The emoticons are quite self-explanatory.
  5. At the end of the survey, you are given the opportunity to leave an extended comment. You can fill out the blank space with details regarding your shopping experience at Clarks which were not covered by the questions, or mention employees that stood out in one way or another.
  6. Click the “I’m done!” tab at the bottom when you feel you are ready to submit answers.

Clarks Company Useful Links and Resources

If you do not remember your Clarks store number, or you do not have the receipt on hand, you can find it through the Clarks store locator, available at To access it, click the “Store Locator” button located on the landing page. Enter your city, or ZIP code. You will be provided with a list of Clarks store locations in that area. Select the one you visited. You should be able to see the Clarks store number just beneath the location address.

Clarks Company Contact:

Clarks Customer Service Phone Number: Depending on what country you are in, you can call the particular customer service number for that area:

  • Clarks USA Customer Service: 800-211-5461 (Clarks service hours: from 8 am to 8 pm (Monday through Friday) and Saturday from 9:30 am to 4 pm)
  • Clarks Hotline for UK Customers: 01458 899904 (ordering and website inquiries) / 01458 899901 (store service inquiries)

Clarks Customer Service Information Page:

Clarks Frequently Asked Questions:

Clarks UK Street Address: CLARKS – Customer Care. Box 50, 40 High Street, Street, Somerset, BA16 0EQ, United Kingdom

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