Dollar General Survey Guide

The Dollar General Survey is a common thing for Dollar General Shoppers. People who join the Dollar General customer survey can take advantage of winning digital coupons, a gift card, and expand their shopping experience.

By offering your customer feedback you can instantly enter the Dollar General survey sweepstakes and get a chance to win a large cash prize. In the survey, all you have to do is answer the questions provided by Dollar General and answer them accordingly. Learn how to do so in our Dollar General survey guide below. Take advantage of your next visit to the retail chain and complete their client survey.

Note that the Dollar General survey is no longer available at www.dollargeneralsurvey.com. You can now find the customer survey at www.dgcustomerfirst.com.

Dollar General Survey Rewards

If you decide to complete the DollarGeneralSurvey provided on Dollargeneralsurvey.com you have the chance of winning $1,000. By providing your thoughts through the Dollar General survey you will be entered into the Dollar General Survey Sweepstakes. Every month, Dollar General chooses three customers and rewards them with $1,000. If you want the chance to be among the contestants, all you have to do is meet the Dollar General customer experience survey requirements.

Before entering the DGCustomerFirst sweepstakes, take a look at the DGCustomerFirst sweepstakes rules. On the DGCustomerFirst survey site, www.dgcustomerfirst.com, you can also view a list of previous sweepstakes winners.

Dollar General logo

Dollar General Survey Requirements

If you want to complete the DollarGeneral survey you have to make sure that you meet the survey requirements.

First of all, you must be at least 18 years old and be a permanent resident of the United States. Secondly, to enter the General Dollar Survey sweepstakes you need to be a recent customer of this store. This means that you need to have a receipt at hand that confirms your recent visit and purchase at the Dollar General.

You will also need internet access, as the Dollar General customer survey is only available online.

dollar general survey screenshot of main page
This is how the first page of the Dollar General survey looks like.

Dollar General Survey: How to Complete It

Before you get started with the online survey at www.dgcustomerfirst.com, check that you have your receipt and that the Dollar General survey code can be read. You will need to write in the survey form. After that, open your laptop or desktop computer and go through these simple steps.

  1. First, access the www.dgcustomerfirst.com official Dollar General customer survey website. The www.dollargeneralsurvey.com address no longer works. You can check your receipt containing the survey access code for the exact address.
  2. The first step in the www.dgcustomerfirst.com survey is to read the rules and regulations for participation. You can access the document by pressing the blue link on your screen marked Rules, regulations and privacy policy.
  3.  After you read the text carefully, press Next Screen to continue.
  4. Next, select your language of choice (English or Spanish).
  5. In order to proceed with your www.dgcustomerfirst.com Dollar General survey, you need to enter the 15 digit Dollar General survey code that you can find at the bottom of your receipt. Even though the format of your code will look like 1234-5678-9000-123, you need to enter it on the page without any dashes between the digits (i.e. 123456789000123).
  6. When it comes to the question ‘what are the questions on the survey’, will be regarding your latest Dollar General visit, you need to rate your customer experience by choosing extremely satisfied, very satisfied, somewhat satisfied, not very satisfied or not at all satisfied. Press Next screen to continue.
  7. Once you have completed the Dollar General survey at www.dgcustomerfirst.com, you can enter the Dollar General survey sweepstakes. To confirm your participation, you need to offer your telephone number. This is so Dollar General can get in touch if you are a winner. Thus, type your number in the empty field or check I do not have a phone number if this is your case.
  8. Secondly, you have to provide your full name.
  9. Lastly, you need to enter your address, city, state (from a drop-down menu) and your five digit zip code.
  10. You have now finished the Dollar General survey; you will be contacted if you are the winner of the $1,000 sweepstakes.

Dollar General Troubleshooting and Useful Links

Before taking the survey, make sure you have cookies and JavaScript enabled. The most common issues with the survey are usually related to either of them being disabled. You can check their status in your web browser, and create an exception for www.dgcustomerfirst.com to turn them on. If you have previously added the older www.dollargeneralsurvey.com website to the list of exceptions, this will not apply to the www.dgcustomerfirst.com survey site.

If you want to find out more about Dollar General offers, promotions or products and services, you can visit their official website, www.dollargeneral.com

Dollar General Store Locator: To find the Dollar General store that is closest to your area, use the Store Locator available at www.dollargeneral.com. First, provide your address, city, state or zip code and press Find Stores to begin. You can control the map with panning, centering and zooming. After you enter your data, you will see a list of the Dollar General stores near you. Press Details and then Store Hours on the pop-up screen to see when you can pay them a visit.

Dollar General Company Contact: You can reach Dollar General customer service by using their online contact form (available on the Dollar General website, www.dollargeneral.com). Fill out your first and last name, email address (twice) phone number, order number (optionally), address, city, state and postal code. Additionally, you must select a subject for your inquiry.

Dollar General Company Phone Number: 877-463-1553

13 thoughts on “Dollar General Survey Guide”

  1. This store has such a warm feeling when I enter it. I always find what im shopping for and its with the workers who assist my needs of finding them for me.

    Reply
    • That is such wonderful feedback! When you take the survey, be sure to mention the location of the Dollar General store!

      Reply
    • Have you recently filled in a survey? There might be a limited number of surveys you can fill in within a certain period of time.

      Reply
  2. I have a real bad experience at store #11599 at 2:33. Survey code 114866175221074.and i try to do my survey and it said someone already did it was my first time fill a survey.The worker she said she is the manager had a real bad way to talk to me. I hope you find this worker and talk to her that she need to be respecfull with costumer.

    Reply
  3. I have several reciepts. The first one was past the limit of days so I had to toss that one. However, I tried to put in the next receipt and I could not get the survey to start over and let me put in different numbers for the diff. receipt. It just kept bringing up screen that said “sorry but it appears this survey can’t be done blah blah blah”. Or something to that effect.

    Reply
  4. I am unable to get the last 10 surveys to allow me to take it. It isn’t due to a time expiration because Even the day after a shopping trip it says i’m unable to take the survey due to the information I provided on the first page. I have always been very successful at completing the surveys in the past. There have been a lot of problems at the local store with Dollar General online coupons and now this, sad to say, it maybe time to find a different place to shop.

    Reply
    • That is what it says to me to. I emailed a few weeks ago and asking was I doing something wrong. Never heard back anything.

      Reply
  5. When I put my receipt info fields is says based on my info I can’t do survey. Is three a time limit to do? There is no time limit statedo on my receipt. Let me know thanks

    Reply
  6. We are part of the PTA Cedar Valley Elementary school we when to few of your store the first one was # 06995 the manager was very helpful we have problem with the Tax exception and she call few people into the problem was solve. She help was to get the merchandise we need it. That what I call excellent customer service. After that we went to #15098 same we got great service. Then we when to #10304 and the Manager help because some of the items were no ringing the correct price. We will shop again in your store because of the professionally of this two Manager took time to make sure our need where met.

    Reply

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