Golden Chick aims to exceed the expectations for fast food chains by collecting customer feedback and opinions. Through the restaurant’s satisfaction survey, customers can rate their overall perception and answer questions based on their Golden Chick experience. This is a way for the company can review and improve the quality of their customer service. In this walkthrough, you will be informed on how to take the Golden Chick survey and the rewards you can earn.
Golden Chick Survey – Participation Requirements
To participate in the survey, you must have a valid receipt. The receipt is printed with a 15-digit code which you need to input before you can begin the questionnaire. If you are younger than 18, you are not eligible for taking the survey.
You have to be fluent in either English or Spanish. Also, you will need to have access to the Internet and a steady network connection.
The survey is currently open to residents of the following states:
- Texas
- Florida
- Oklahoma
- Georgia
- South Carolina
Employees and company officials are ineligible for participation.
Golden Chick Survey Prizes & Benefits
A goal of Golden Chick’s is to show customers that they are welcome to express any thoughts or concerns they may have. To ensure customers that their feedback is greatly appreciated, they allow survey participants the chance to receive a special offer.
At the end of the Golden Chick survey, a validation code will appear on the screen. To prevent loss, do not close the window until you have copied down the code on your receipt. You will need it the next time you visit Golden Chick in order to receive a discount offer.
Golden Chick Survey Completion Steps
- Go to the official Golden Chick Guest Satisfaction Survey website, www.goldenchicksurvey.com
- Pick the language you understand best: English or Spanish/Espanol. The translate option is at the bottom left of the Start option.
- Insert the 15-digit code as it is printed on the receipt. The wrong code will not allow you into the survey.
- Select the Start option. Do not select it until you are officially ready to begin the survey.
- Take the survey. Give careful, honest answers based on your recent experience and take as much as you need to think about a question. Do not rush through the survey.
- Once you get to the end of the survey, you will receive the validation code. Take this with you on your next visit to redeem your special offer. You can use code at any participating Golden Chick restaurant.
Golden Chick Survey Survey Troubleshooting and Useful Info
If you experience any issues in the process of completing the survey, fill out the contact form on the official website at goldenchick.com/connect/contact. You will be required to input the location, date, and a description of your recent visit. You will also be required to put your full name, mailing address, email, and phone number in order to submit the form.
Phone contact:
1-972-831-0911
1-972-831-0401 (fax)
Email: [email protected]
For Golden Chick’s catering menu, visit the official website at goldenchick.com.
Golden Chick on social media
Twitter: twitter.com/goldenchick
Facebook: www.facebook.com/GoldenChick