Greyhound Survey Guide

This guide to the Greyhound customer satisfaction survey found at can be used to learn all about the online feedback form for Greyhound buses. We will let you know all the details about the survey rewards and tell you what requirements you need to meet before taking the survey. To get easy step by step instructions to completing the Greyhound survey, keep reading this article!

Greyhound Survey Rewards

In order to encourage more people to take the survey, Greyhound runs a sweepstakes program. After taking the survey, you can register for this program by entering in your contact information. One winner is selected during each prize period, and the winner will receive $500 from Greyhound. Taking the survey also gives you the chance to join the Greyhound Road Rewards program. This lets you collect points that can be used towards future Greyhound trips, and you will also be eligible for special offers.

Greyhound Survey Requirements

To take the survey and join the sweepstakes contest, you must fulfill certain requirements.

  • Survey takers will need to register for an account with Greyhound if they do not already have one.
  • Participants must be Greyhound customers who have purchased a ticket from Greyhound.
  • Greyhound customers cannot take the survey until after they complete their trip.
  • Sweepstakes participants must be at least 18 years of age.
  • Sweepstakes entrants need to be a legal resident in the United States or Canada.

Greyhound Survey: How to Complete It

1. Type into your web browser.
2. Choose the language you would like to take the survey in by clicking the links at the top of the landing page.
3. Choose “Yes” when asked if you have finished your trip.

first page of greyhound survey
4. Write the last six digits of your ticket or confirmation number into the field labeled “Login.”
5. Enter the password associated with your account into the field that says “Password.”
6. Click the grey “Next” button.
7. Select the Greyhound services that you used during your trip.
8. Tell Greyhound which cities you started and ended in.
9. Answer some questions about how pleased you were with the various Greyhound features you encountered on your trip.
10. Choose whether or not you want to enter the sweepstakes and join the Road Rewards program.
11. Provide any contact information requested and submit the form.

Greyhound Survey Completion Troubleshooting & Useful Links

To avoid erasing your information, make sure you use the back button on the website instead of your backspace key if you need to go back a step. If you encounter any issues while taking the survey, you can contact Greyhound customer service through one of these methods.

Contact Page:
Phone Number: 214-849-8966
Address: Greyhound Lines, Inc
P.O. Box 660691, MS 470
Dallas, TX 75266-0691

Greyhound can also be reached over their Facebook profile or Twitter page. Comment below to let us know what you think of the Greyhound customer satisfaction survey.

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