JCPenney Survey Guide in 2022

This JCPenney Survey Guide contains all the information you require to fill out the Survey, from the Survey rewards to requirements, to all the steps you need to go through to get your JCPenney survey coupon and enter the JCPenney sweepstakes.

JCPenney Survey Rewards

By participating in the JCPenney survey, you get the chance to express your opinion regarding JCPenney products and services. In this way, you can contribute to the improvement of JCPenney. JC Penney encourages customers to participate. They value customer feedback.

To encourage more customers to participate in their surveys, JCPenney offers each participant a reward, after they successfully complete the survey. This reward is a discount coupon you can redeem at any JCPenney location. with the JCPenney discount coupon, you can get 15% off your next purchase at a JCPenney store.

If you want to learn more about the JCPenney discount coupon, you can read more on the survey website, on the Coupons Details and Exclusions Page.

JCPenney Survey Requirements

There are a number of requirements you need to fulfill in order to participate in the JCPenney survey. It would be great if everyone could complete it. But only customers of this retailer are allowed to participate.

First, you need to be 18 years or older to participate in the survey. It would be great if everyone could complete it. But only customers of this retailer are allowed to participate. That’s because, if you are not a customer, you aren’t eligible for offering any authentic feedback on products or services. In order to prove your status as a JCPenney customer, you need to have your receipt from your latest visit to one of their stores. So, your receipt will have an access code on it, which you will need to use to begin the questionnaire.

You need to be a recent customer of JCPenney and hold a valid receipt. The receipt should have a code written on it. It’s a 22-digit number marked “Access code”. Also, the access code is valid for a week after you’ve received it.

In addition, only legal residents of the United States can take the JCPenney survey.

You cannot participate if you or someone in your household works for JCPenney.

Since it is only available online, you’ll need a device capable of connecting to the internet. Make sure you have a strong internet connection. So, if you lose your internet connection while you are completing the survey, you might be unable to finish it. You might also lose your access code in the process.

JCPenney survey website screenshot

JCPenney Survey Steps and Tips

You will soon find out that the whole JCPenney Survey only takes around ten minutes at the most. And you will be notified about your prizes immediately. Prepare your receipt and computer or mobile device and follow the instructions we have provided below:

  • Access the survey page. You can go to or as well. Both pages will redirect you to
  • If you speak Spanish, press the blue link that will lead you to a version of the JCPenney Survey in this language.
  • Before you begin, you might want to check out the Coupon Details & Exclusions section.
  • Type in your access code. The code should contain 22 digits separated by hyphens. When entering your access code, make sure that you follow the same spacing as the one on your receipt.
  • You can press the grey Start to begin the survey
  • Go through all of the questions. These questions are related to your recent visit to JCPenney.
  • At the very end, follow the series of steps to redeem your coupon.

Troubleshooting and Useful Information

The most common issues that may occur when taking it are caused by disabled cookies or JavaScript. Go to your internet browser’s Settings tab and enable both.

If you are denied access, make sure your access code is still valid. Access codes expire 7 days after they were issued. So, you can check the date on your JCPenney receipt to see if the survey code is still good.

Customers can stay up to date with the latest JCPenney sales, discounts, and promotions that the department store offers by visiting their official website, So, to find the closest JCPenney store in your area, you can use the JCPenney store locator link at

If you ever want to reach out to a representative from JCPenney customer service, you can always call 1 800 322 1189.

6 thoughts on “JCPenney Survey Guide in 2022”

  1. I was in your Paradise Valley store I’m a visitor here in town I was going to make a purchase however one of your security was following me through the store and I decided I just didn’t like that be an elderly white woman so I left the merchandise behind normally when I come to town my husband buys me a diamond ring or I’ll buy diamonds but I think I’m done shopping at Penney’s

  2. Amanda N. and was excellent in describing each product what it would do for me and I understood everything and I was very happy with the service. I am a manager for a billing company and I would hire her as thorough she is in her job

  3. Hi my name is Georgia Wilkins a young man at your customer service help me with putting in my order on Saturday May 4 2019 he was very polite the time was around 315 I was supposed to have been doing a survey but the phone got disconected so I called back and couldn’t really hear the operater and gave the wrong numbers they were supposed to have been 5 for excellent.


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