Matalan Survey Guide

The Matalan stores in the United Kingdom work hard to provide people with great customer service and fashionable clothing. If you have recently shopped at Matalan, our survey guide will be extremely helpful. We will tell you how to review the quality of the clothes you purchased and give the company feedback about their staff’s behavior and store appearance. In addition to our step by step guide, we will also share information about the requirements and rewards for taking the Matalan survey.

Matalan Survey Rewards

Matalan uses prize drawing entries to encourage people to take their survey. Each survey taker is given one entry in the contest, and one random winner is selected at the end of each month. The winner of the prize draw for Matalan survey takers will get a voucher that can be exchanged for $100 worth of goods at Matalan. If you win, you will be emailed after the drawing, and then you will have two months to claim your prize.

Matalan Survey Requirements

Since the Matalan survey includes a sweepstakes contest, it does come with some additional rules.

  • Be a person who has shopped at Matalan recently.
  • No not be an employee or the family member of an employee at Matalan.
  • Be a legal resident in the United Kingdom.
  • Be at least 18 years of age at time of entry.

Matalan Survey: How to Complete ItMatalan Survey

  1. Go to the Matalan survey website at
  2. Select the left entry method if you have a receipt from Matalan, or select the right entry button if you just have an invitation card.
  3. Enter the survey invitation code and store number found on your Matalan card or receipt.
  4. Click the black “Enter” button.
  5. Navigate to each new page in the survey by clicking the “Next” button.
  6. Use the menus to select the date and time of your visit.
  7. Rate your overall level of satisfaction, and include the name of any particularly helpful staff member.
  8. Say how likely you are to visit the store or recommend it to others.
  9. Provide details about what happened during your visit.
  10. Enter your contact information to join the Matalan prize drawing.
  11. Submit the survey.

Matalan Survey Completion Troubleshooting & Useful Links

After completing the survey, you can talk to Matalan on Facebook or Twitter to let them know how it went. If you encounter any issues, you can contact the Matalan customer service team with these methods.

Email Address: [email protected]
Phone Number: 0333 0044444
Address: Customer Services,
Matalan, Perimeter Road,
Knowsley Industrial Park, LIVERPOOL, L33 7SZ

Comment below to let us know what you thought of the Matalan customer service survey experience!

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