Updated in May 2018.
If you have recently visited a Panda Express restaurant, you may have received a receipt containing a Panda Express survey invitation. The survey allows Panda Express to gather feedback from their customers.
If you are interested in taking the Panda Express survey, this guide will provide instructions for the survey, survey requirements and details regarding the Panda Express survey rewards. And the end of this guide, you can also find contact details for the Panda Express customer service department.
Panda Express Survey Rewards
The Panda Express survey reward consists of a Panda Express coupon code. To redeem the Panda Express survey coupon, you will need a Panda Express receipt. You will need the receipt firstly to access the survey. You will also need it to write down the coupon code. The Panda Express coupon code will appear on screen after you complete the survey.
After you write the code on your receipt, you will have to bring it with you to the participating Panda Express locations. Present the receipt as you would any Panda Express coupon to redeem the offer. The value of the offer is printed on the receipt, near the area where you have to write the code.
Panda Express Survey Requirements
To access the Panda Express survey, you will need to have your Panda Express receipt. Before you can start answering the survey questions, you will need to provide some identification information about your visit. This will include the Panda Express restaurant number, the number of your order and the time and date of your visit. All of this information is contained on your receipt.
You will also need this Panda Express receipt to write down and redeem the Panda Express survey reward, as mentioned above.
To go through the Panda Express feedback survey you will also need a device connected to the internet, as you can take the Panda Express feedback survey only online, at www.pandaexpress.com/guest. If all is well, you can continue with your Panda Express feedback survey.
Panda Express Survey: How to Complete It
The Panda Express feedback survey can be accessed at the official website, www.pandaexpress.com. Make sure you have your Panda Express feedback survey receipt code at hand before you start:
- Start the Panda Express guest survey by going to pandaexpress.com/guest.
- You will be redirected to the Panda Express survey website. To begin, enter the Panda Express store number printed on the top side of your receipt. The store number should be made of either four or five digits.
- Confirm the address of the Panda Express restaurant you went to.
- After that, you need to enter your order number. You can find it on the top left side of your receipt.
- Next, you will have to fill in the date and time you were served; both can be found on your receipt.
- Continue your Panda Express survey with your order type: dine in, take out or drive thru.
- Answer the question regarding your experience at Panda Express and your satisfaction with Panda Express customer service.
- Provide reasons for your ratings if prompted.
- You can leave a comment regarding your experience. This is optional, however.
- At the end you will receive your Panda Express survey coupon code to use during your next visit.
Panda Express Survey Troubleshooting and Useful Links
In order to take the Panda Express feedback survey you need to have both cookies and JavaScript enabled. If either of them are disabled, the Panda Express survey might not work. You can enable both cookies and JavaScript from your browser’s settings tab.
If you want to leave Panda Express feedback without taking the survey, you can do so by going to their contact page. You can find the contact page on their website, at www.pandaexpress.com/contactus.
If you want to find out about Panda Express special offers, menus and deals, we recommend you sign up on their website. Go to www.pandaexpress.com/connectus. Fill in the form and tick the box on the bottom of the screen, thus agreeing to receive news about Panda Express offers.
In case you want to find a Panda Express location near you, you can use the Panda Express restaurant locator tool on their official website.
first of all you gave me the wrong reciept and tore off the top so I could not do the survey… so what is that about?
you need to find out if employees are doing that. very disappointed…
We’re sorry to hear that. You should try contacting customer service about this issue.
I just went to do the survey. It asked for the store # and then thanked me. I wasn’t asked for the date or what my experience was. This store #0745, order #12579 on 2/28/17. I had done the survey so I had a free entrée coming. I entered the restaurant at 12:04 pm. I ordered the 2-Item Combo, Firecracker Chicken and the Angus Beef, and the shrimp for my free entrée (3 pieces of shrimp is considered an entrée????). All 3 were empty (remember–it’s 12:04–lumchtime), so I was told it would be 5 minutes. I was rung and paid at 12:14 pm. I got my food at 12:22 pm. From start to finish, it took me 18 minutes. This is an ongoing problem for this store. Does anybody read these surveys? I complain about the same thing for this store, yet there is no change. Always waiting for my food. I don’t have this issue with your other Panda’s, but this is the one I go to for lunch during the weekdays. They don’t ask for new food until someone asks for something that is out or almost out. They know it’s lunch. They know they are going to be busy. They know they are out. Ask for new food sooner!!! I think I deserve a free lunch. Is anybody going to send me a coupon for a 2-item combo? I bet not, because I don’t think anybody even looks/reads these surveys!!
We’re very sorry to hear this. Certain restaurant locations do tend to get quite busy around lunchtime. Unfortunately, if it is a smaller restaurant in a busy area, there’s not much they can do about it. We recommend contacting the customer service department to report this issue.
store 0689 manager very kind and a gentle spirit about her always pleasing the customers goes from table to table to ask if all is ok. i told her about my friend crystal in the burn unit in bakersfield ca she said she would keep her in her thoughts and prayers and we are going today sunday to pick crystal up from the hospital and we are stopping be the restaurant on rosedale in bakersfield ca i called the manager named munira, she is a dear woman and she said she will have food ready for us when we come. please if any way u could give her a promotion and make her field manager she is a dear person and has great organized skills with employees, as well as customers very hospitatable, you need more of these special people at your restaurant. p.s. we usually eat here at rosedale bakersfield 0689 store, 1 to 2 times a week. we love the food.
That’s so kind of you! You should try contacting their team, to make sure they hear your lovely feedback!
I am very satisfied with your restaurant. But when i took your survey & followed the instructions to copy it to yelp, I could not get back to get my code #. So lost out on the redemption. I will not help you on Yelp again. Bummer!
Have you tried revisiting the survey page, or taking the survey again? The code might appear when you attempt to reenter the survey access information.
tried to submit survey today for free entree..answered up to age..would not take my age code..they cancelled call..without me getting my entree code..and when I try again ..it says.”already submitted”..RIP off!#
U better give a perfect score every time at Millenia Blvd. Orlando, FL. Bc if not, u will have to provide an explanation to the staff.